Campbell Solutions — Careers

Sales Operations Coordinator (Part-Time)

Remote (Global) · 10-15 hrs/week · Long-term

About Campbell Solutions

Campbell Solutions is an ops and AI consultancy for high-ticket coaching, info product, and agency businesses. We build the infrastructure these companies run on — automations, dashboards, CRMs, data flows, and AI-powered systems — and we build it to survive the founder stepping back. AI is woven into every level of how we work. Small team, high standards, craft-first.

The Role

We're hiring a Sales Operations Coordinator to keep our clients' sales data clean, accurate, and honest. Every client we serve makes decisions off their numbers. When the tracking is wrong, the decisions are wrong. Your job is to make sure the numbers can be trusted, the workflows behind them keep running, and anything broken gets caught before it costs someone money.

You'll work alongside the whole team, taking briefs via Loom recordings, written docs, and Slack. You'll work independently, solving problems yourself first and using AI tools to move faster, then asking sharp questions when you genuinely need direction. You won't be micromanaged, but you will be held to a high standard.

This is detail work. You need to be the kind of person who likes finding the discrepancy nobody else noticed.

What You'll Do

Tracking and dashboards

—Build and maintain sales tracking across the full pipeline: lead source, booked, showed, offer made, closed.

—Maintain the metrics clients run on: show rate, close rate, offer rate, cash per booked and live call, cost per call, ROAS, AOV, pacing, and per-rep breakdowns.

—Build in Google Sheets, Airtable, Looker, or Supabase, keeping one clean source per client.

Data QC and auditing

—Cross-check CRM, dashboard, and rep-reported data against each other and flag every discrepancy.

—Match leads across systems when data breaks, and confirm attendance and activity.

—Audit speed-to-lead and rep activity against what was actually logged.

—Run the recurring audits that keep reported numbers honest, including tracking strikes, missed KPIs, and process violations against the agreed rules.

Reporting and flagging

—Daily reporting into Slack: activity, pickup rates, sales review.

—Flag broken data, bad pacing, or slipping performance before anyone has to ask.

Workflow maintenance and recurring ops

—Maintain CRM workflows and automations, and keep the small supporting pieces in place.

—Keep mandatory reporting forms clean so the downstream data holds.

—Fix the little broken things fast, before they compound.

—Handle recurring ops admin that keeps a client's backend clean.

What We're Looking For

—Excellent written and spoken English (non-negotiable).

—You can actually read sales data and understand what the numbers mean, not just enter them.

—Obsessive attention to detail, you catch what others miss.

—Comfortable in spreadsheets and at least one dashboard or CRM tool (Google Sheets, Airtable, Looker, GoHighLevel, Close CRM).

—Strong with AI tools, you use Claude or ChatGPT daily to work faster.

—Clear, proactive communicator who flags issues early and never leaves people guessing.

—Reliable computer and fast, stable internet.

—Comfortable working autonomously from Loom briefs and written docs.

Big plus: experience in the coaching, agency, or info product space, familiarity with sales metrics and webinar or call funnels, and automation experience in Make, Zapier, or GoHighLevel.

What Excellence Looks Like

The numbers are always right. Discrepancies get caught and fixed before anyone makes a decision off bad data. Reports land on time without being chased. You flag the problem nobody else saw coming.

The Details

—10-15 hours per week.

—Team works primarily Pacific Time (PST), ideally with some overlap with EST or UK hours.

—Compensation: $300-$450/month depending on experience, with a clear path to more hours and pay as you grow.

—Hourly to start, moving to a fixed monthly rate once we know your output speed, typically within the first 1-2 months.

—Long-term role, not a quick freelance gig.

Think this is you?

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